Refund Policy

Last updated: September 14, 2026

Eligibility

We accept returns for defective and non-defective products, and we accept exchanges. Returns are limited to new products. A non-defective item must be unused and remain in its original condition.

Request window

Email king217sy@gmail.com within 30 calendar days after delivery to request approval before mailing an item. Include the order number, checkout email, reason, and useful photos or video for an issue.

Return by mail

A free prepaid return label is included in the package. Eligible approved returns use that label without a label charge or return postage cost to the customer. If it is missing or lost, contact us. We will confirm the correct return destination; the Contact Us mailing address is not automatically the return address.

Fees, exchanges, and refunds

There is no restocking fee. Exchanges are subject to review and available inventory. After approval, we process and initiate a refund to the original payment method within 10 days. A bank, card issuer, or payment provider may need additional time to post the credit.

Nothing in this policy limits rights that cannot lawfully be excluded.